General Terms of Use

Last updated: 19 October 2026

This translation is provided for information only. In case of any discrepancy, the Italian version prevails.

1. Scope

These terms govern the use of the Delibera platform (the "Service"), provided by ElaraTeq Sagl, Carrale di Mezzo 10, 6533 Lumino, Switzerland (the "Provider").

By accessing or using the Service, the user accepts these terms in full.

2. Description of the Service

Delibera is a platform for managing the entire meeting lifecycle: scheduling, notices of meeting, agendas, live sessions with minute-taking, generation of minutes, simple electronic signatures, task board and analytics.

3. Registration and account

  • Access to the Service requires the creation of an account with truthful information.
  • The user is responsible for keeping their credentials confidential.
  • Each account is personal and non-transferable.
  • The Provider reserves the right to suspend accounts that breach these terms.

4. Plans and billing

  • The Service is offered in the following plans: Free (no charge), Team (CHF 15/month), Pro (CHF 39/month) and Institutional (CHF 79/month).
  • The Free plan includes 1 group, up to 8 members and 3 meetings per month (document management is included in paid plans). The limits and features of each plan are shown on the pricing page at the time of subscription.
  • Paid plans include a 14-day free trial.
  • Payments are processed by Stripe. The Provider does not store credit card data.
  • Billing is monthly. The user may cancel at any time; the Service remains active until the end of the paid period.
  • The Provider reserves the right to change prices with 30 days' notice.

5. Intellectual property

  • The software, design, trademarks and content of Delibera are the exclusive property of ElaraTeq Sagl.
  • Content entered by the user (minutes, notes, documents) remains the property of the user or their group.
  • The user grants the Provider a limited licence to process such content for the sole purpose of providing the Service.

6. Acceptable use

The user undertakes not to:

  • use the Service for unlawful activities or activities contrary to public policy;
  • attempt to access data of other users or groups without authorisation;
  • intentionally overload the infrastructure (DoS, mass scraping);
  • share access credentials with unauthorised third parties;
  • upload unlawful or defamatory content or content that violates the dignity of others.

7. Availability

The Provider aims for an availability target of 99.5% of the Service on a monthly basis (best effort, without any contractual guarantee), excluding scheduled maintenance windows, which are normally announced at least 48 hours in advance. No compensation is provided for service interruptions.

8. Limitation of liability

  • The Service is provided "as is". The Provider does not warrant that the Service is free of errors.
  • To the extent permitted by law, the Provider is not liable for indirect damage, loss of data or loss of profit.
  • The Provider's aggregate liability is limited to the amount paid by the user in the preceding 12 months.
  • Liability for wilful misconduct or gross negligence remains unaffected (Art. 100 CO).

9. Simple electronic signature (SES)

Delibera's simple electronic signature (SES) feature links to the approved minutes the identity of the signatory, authenticated via their account, the date and time, the IP address and a SHA-256 hash computed over the content, which makes it possible to detect subsequent changes.

The SES is not a qualified electronic signature within the meaning of the Swiss Federal Act on Electronic Signatures (ZertES) and is not equivalent to a QES: it therefore does not satisfy the written form requirement under Art. 14 para. 2bis CO. Its evidential value is freely assessed by the court (Art. 157 CPC). Where the law or the articles of association require written form, a qualified electronic signature (QES) or a handwritten signature is necessary; Delibera does not currently offer QES.

10. Deletion and portability

  • The user may request deletion of their account at any time by email to delibera@ticinohub.ch.
  • Before deletion, the user may export their data in a standard format (e.g. JSON, CSV or PDF).
  • Signed minutes may be subject to statutory retention obligations; in that case, their deletion may be deferred until such obligations expire.

11. Changes

The Provider may amend these terms with 30 days' notice. Continued use of the Service after the amendments take effect constitutes acceptance.

12. Governing law and place of jurisdiction

These terms are governed by Swiss law. The place of jurisdiction is Bellinzona, Canton of Ticino, Switzerland, subject to mandatory statutory places of jurisdiction (in particular for consumers).

13. Contact

ElaraTeq Sagl
Carrale di Mezzo 10, 6533 Lumino, Switzerland
delibera@ticinohub.ch